Please turn off all the other programmes on your PC/Mac.
If you are disconnected whenever you are using Episoden, please send a message to us. Our tech team will look into the server log and try to find out what the issue is about.
Furthermore, we offer technical support through Zoom, so that we can figure out the solution with your shared PC/Mac screen.
We will do as much as possible to solve any problems because we genuinely want you to fully enjoy our service.
Then please send a message to us. We will work best to help you out.