Below are issues you can experience trying to take the interview and how to solve the issues.

Issue type 1. Can’t enter the interview room

Follow the steps below to fix the issue.

1. Give permission to your camera and mic(if you can’t see your camera on)
   • App (*Click the triangle to see)
   • PC, mobile web
2. Clear data(cookies and cache)
   • App
   • PC, mobile web
3. Turn off extensions
   • Chrome
   • Edge
   • Safari
   • Firefox

Issue type 2. Expelled or rejected in the interview room

See what guidelines you did not follow.

Once you follow the guidelines, you will pass the interview.

• Low English level
• Multiple accounts
• Network issues
• Audio issues
• Video issues
• Other commonly violated guidelines

👏Ready? Try interview again

→ (Click)Episoden.com

🥲Still have a problem?

Contact the message box(ChannelTalk) on our website. You will get help!