Below are issues you can experience trying to join a conversation and how to solve the issues.

Issue type 1. Can’t start a conversation

Follow the steps below to fix the issue.

1. Give permission to your camera and mic(if you can’t see your camera on)
   • App (*Click the triangle to see)
   • PC, mobile web
2. Clear data(cookies and cache)
   • App
   • PC, mobile web
3. Turn off extensions
   • Chrome
   • Edge
   • Safari
   • Firefox
4. Others
   • Account issue
   • Alone user

Issue type 2. Expelled or rejected

See what guidelines you did not follow.

Once you follow the guidelines, you can join the conversation rooms.

• Low English level
• Multiple accounts
• Network issues
• Audio issues
• Video issues
• Other commonly violated guidelines

👏Ready? Try again

→ (Click)Episoden.com

🥲Still have a problem?

Contact the message box(ChannelTalk) on our website. You will get help!